Support
Support for every Illetro app and for Illetro eCert runs through one inbox, answered by the person who built them.
Email: [email protected]
Include the app name and, if it helps, a screenshot. Replies usually within 1-2 business days (AEST).
Common questions
Illetro eCert questions. Access requests and product info at illetro.com/ecert, step-by-step instructions in the Illetro eCert help guide, or email with "Illetro eCert" in the subject.
Something is broken or looks wrong. Email a screenshot and your device model, and it goes straight on the fix list.
I want my data deleted. Illetro apps do not require accounts and do not store your personal data on our servers. Advertising identifiers are handled by your device settings; see the privacy policy for details and contact us with any request. For Illetro eCert, data questions are answered by its own privacy policy at /ecert/privacy/.